General Overview
This time it's the crown jewel of BP Group Ltd, 21.com. This casino cave has been serving players for a couple of years, since the summer 2018, and as an operator it is still offering great bonuses, free spins and changing casino offers for autumn 2020, so it's definitely worth taking a closer look at this operator. Hop on board and let's find out what this casino is all about!
It's BP Group Ltd, the online gambling giant that's giving the online gambling world a boost. This operator also has other casino sites that may be familiar to more experienced slots players. These sister casinos are Nitro Casino, JustSpin, and Rapid Casino.
This review published on our site contains all the information you could ever want to know about 21.com! We'll go over the games on offer, licenses, customer service, money transfers, and user experiences with this top casino.
Over the past couple of years, this casino operator has managed to establish itself as a major player in the world of online gaming. Newly launched casino sites often offer hefty first depositor benefits, as did 21.com Casino at the time of its launch in 2018. However, the same benefits remain to this day, so these are not to be ignored!
After a quick glance, this gaming site seems to offer just about everything you'd expect from a quality casino operator when it comes to games. Slots as well as Megaways, table, and live games can be found conveniently categorised on the main page. At a glance, it would seem that jackpots and betting would not have found a place in these apps, but we'll find out more about that in the review.
21.com Casino Bonuses
So this top-notch welcome offer includes a total of €1000 in cashable bonus money, plus 1000 free spins on top of that. This also includes 100 exclusive free spins on registration – no deposit required. The entire huge bonus package is available on your first four deposits to 21.com Casino with the following distribution criteria and bonus codes:
- 1st deposit: 100% bonus up to €100 + 1000 free spins (100 FS no deposit). Bonus code: BON1
- 2nd deposit: 25% bonus up to €500. Bonus code: BON2
- 3rd deposit: 50% bonus up to €300. Bonus code: BON3
- 4th deposit: 100% bonus up to €100. Bonus code: BON4
The bonus money redeemable on these deposits will therefore always be automatically credited to your account, as long as you use the promotional code for that deposit when depositing. The 1000 free games awarded with your opening deposit will again be available for play during your first 100 days at the casino, meaning you'll get 10 spins of Vampires Vs. Wolves.
The minimum deposit to claim the 21.com bonus offers is €25, and these casino bonuses come with 50x wagering requirements.
21.com Website Look
The simplicity of this gaming site draws the visitor's attention as soon as they enter the site. The light purple colour scheme strikes a deep chord with the viewer. The look of the site is professional and immediately conveys the feeling of being in trustworthy hands. In terms of content, 21.com Casino gets straight to the point without any unnecessary fluff. The deposit bonus is offered in a banner, where you can make a deposit right away, even without registering. Below the banner, you can directly browse through the huge selection of games in the casino cave.
When opening 21.com for the first time, the user may feel as if they have opened Netflix instead of an online casino. The games are really nicely listed on the front page, like on a streaming giant's service. The games are not just listed in a boring way, but each one has a big cover image, which adds a lot of visual interest to the layout. Who knows, maybe the remote controls of future smartphones will have a button dedicated to this casino operator.
The stylish and high-quality visual appearance lives up to all expectations on the usability side too. Games load smoothly without any delay.
User Interface/Experience
Navigating this casino site is as easy as cross-country skiing for Therese Johaug. At the top of the page, you can easily access a list of all the games and promotions running. You can also search for games by category directly from the homepage. The site conveniently loads the category directly on the homepage without having to go to another page.
All in all, 21.com Casino is really easy to navigate and find what you want. If for some reason your favourite game doesn't click directly onto the homepage, you can certainly find it using the search bar at the top of the page. The search function works really ingeniously and suggests games that match your search based on the first two characters.
What's more, almost all 21.com games can be tested risk-free. If you are not sure about an unknown game, you can play it at the play money at your own discretion. Of course, you won't get any play money in your wallet, but this meaningless spin gives you a nice feel for new and familiar games.
21.com Casino Games
Every visitor can certainly find their own favourite when it comes to entertainment, as 21.com's games library is second to none in every respect. ELK Studios, NetEnt, Pragmatic Play, Quickspin, and many other big names can be found in the basic selection. The biggest drawback is definitely the lack of Yggdrasil games.
However, Yggdrasil fans should not throw in the towel or sell their land at this stage. A couple of years ago, when 21.com was launched, another slots giant, NetEnt, was missing from the line-up but has since been brought back into the fold. If the signs of the past hold true, we may well find this foundation of Norse mythology in the game selection.
In addition to the big and familiar players, there are also more obscure players to be found in the apples of the gaming scene. Good examples of these are Greentube or 1X2 Gaming, whose slots are definitely worth a chance.
Slot Machines
When it comes to this category of games, 21.com's offering is on par with the real top casinos. Book of Dead, Book of Oz, and Bonanza are the staples on this platform. There are three more versions of the above, in addition to the basic version, so Bonanza fans are in for a real treat. The slot games are also actively updated and players can count on the latest games dropping into the offering quickly.
Thanks to the huge selection of games on offer, players are sure to find what they're looking for and their favourite game from this selection. In addition to the best-known and most popular games, there are also a good number of other slots that are not to be missed.
Jackpot Games
When it comes to jackpot games, 21.com's offering is not the best, as we knew at the beginning of this review. As far as the most popular jackpot games are concerned, only Piggy Riches can be found. The lack of games can be partly explained by the emphasis on other types of games, but as mentioned, big fans of jackpot games may not find what they are looking for at this provider. Progressive jackpot games are not, at least for the time being, seen in the otherwise comprehensive selection at 21.com Casino.
If you are interested in jackpot games, check out our list on the back of this link, where you can reach out to other operators for million-dollar prizes.
Megaways Games
In the world of the more unusual Megaways slots, it's the other way round, with a range of games to tempt you. Among the most popular games are MW editions of Great Rhino, Piggy Riches and The Dog House. With more than 30 games to choose from using the search term “Megaways”, there's something for everyone.
Megaways games have grown enormously in popularity over the past year. These games feature a variable payline mechanism that allows for up to 100,000 paylines. Randomness is therefore emphasised, which means that the payouts can be significantly higher.
Live Casino & Table Games
When it comes to live casino and table games, 21.com's offering is top-notch. There are over 20 table games ranging from roulette to blackjack with a variety of variations. So if you like more traditional card games, you're sure to find your favourite on this list.
The live casinos, on the other hand, are clearly 21.com Casino's carefully guarded jewel in the crown, and this is reflected in the comprehensive range of games on offer, including blackjack, roulette, and baccarat. Each of these has multiple simultaneous sessions to accommodate everyone who wants to play.
In addition to the traditional live table games, the list of games includes Monopoly Live from Evolution Gaming, Deal or No Deal Live, and many other different live games. At the time of writing these were not running, so live sessions other than Roulette, Blackjack, and Baccarat will certainly be announced before the games start.
21.com Casino Payments
Despite being a relatively new entrant to the field, this casino already accepts the most popular methods of payment to facilitate your deposits and withdrawals. You will find it easy to fund your 21.com account with either your Visa or MasterCard cards. If you prefer other methods, 21.com also accepts Trustly, Zimpler, Skrill, Paysafecard, and Bank Transfer. However, some of these methods are only accessible in certain areas or countries, so check the method that applies to you based on location. In addition, some have transaction fees as well as different transfer times. To avoid frustration, check the 21.com website as these are clearly stated with respect to your location.
21.com Casino honours several international currencies that include Euros, Canadian Dollars, New Zealand Dollars, Norwegian kroner, and Polish zloty. Towards ensuring that your gaming experience remains safe from risky intrusions by unwanted third parties, 21.com is using the latest SSL encryption. On top of that, all their players also go through a stringent process of customer verification as a safeguard against fraudulent transactions.
The minimum amount to deposit is €25. You can withdraw the amount you wish, as long as the daily withdrawal does not exceed €50,000, which is the maximum daily withdrawal amount.
21.com Casino Support
If your finger gets stuck in your mouth and your own knowledge runs out, it's easy to get in touch with the casino, as 21.com offers its users customer service through two different channels. At the bottom of the site, there is a live chat button that provides direct access to customer support.
In addition to the chat, customer support can also be contacted via more traditional methods, i.e. by sending an email to [email protected]. It is also reported that customer support responds reasonably quickly to messages.
There are also quick links at the bottom of the site, the most useful of which are certainly ‘About 21.com' and ‘Frequently Asked Questions'. The first one contains all the most important information about the site and its operator.
The “FAQ” section, as its name suggests, lists a variety of frequently asked questions that have come to our customer service. These are fully answered, so reading this section is certainly useful before contacting the helpdesk itself.
Comprehensive instructions on how to verify your account are also provided in the FAQ section. Clear instructions are therefore provided for any problems you may encounter with verifying your account, including the necessary documentation. Many problems will be solved just by reading this page.
If, for any reason, you are still unable to create or withdraw funds from your account despite the instructions, you should of course contact Customer Service without hesitation. Customer service is also available in several languages, both live chat, and email.
21.com Trustpilot Reviews
“The interface is great. It works fast without any delay. There is a huge amount of games on the site and withdrawals were done in minutes.”
“I liked everything about this site. I have been playing on casino sites for years and never won enough to even consider cashing out. But now I managed to win and completed the withdrawal very effortlessly!”
“The site is really well designed. The customer service Live Chat works really well. Sometimes I had to wait for more than 10 minutes, but the customer service is really helpful and friendly.”
The layout of the site in particular has been highly praised in user reviews. The same thing caught my eye, so it's really easy to agree with these comments. Users have also praised 21.com Casino for the friendliness of the customer service and the genuine desire to help.
The customer service has also been given a bit of a rap for waiting times. Live Chat response times can sometimes stretch up to half an hour, which certainly causes some grey hairs when dealing with urgent matters. However, customer service is responsive to everyone and for non-urgent issues it is certainly worth contacting them by email.
Who is 21.com for?
The visual appeal of this quality casino alone makes it a very refreshing journey into the world of entertainment gaming. As mentioned earlier, the casino site has such a wide range of games that the slots and tables are sure to please both the more experienced gambler and the player just starting out in the world of gambling.
It's easy to recommend this casino to almost anyone. Especially for lovers of live tables, slots, and Megaways, it would be a complete injustice not to recommend the services of this site.
21.com is especially suitable for impatient players who don't feel like registering on the site before playing. Indeed, deposits via Trustly ensure that there is no need to register if you don't want to. Logging in with your bank details means you can get to your favourite game in a flash.
21.com offers easy play money for first-time depositors, so this is definitely not something any depositor should ignore. A bonus is available on your first four deposits, with the first bonus doubling your deposit up to €100. On the first deposit, the player will get access to a bonus of 1000 free games in addition to the bonus.
In addition to bonuses, 21.com has many other promotions for their players. For example, the weekend campaign, where those who deposit during the week will receive 21 free spins per day when they sign up on both Saturday and Sunday. In addition to this, those who have opted into marketing communications will receive algorithmically tailored promotions in a handy email.
We, therefore, recommend the casino operator to more experienced players who know how to make the most of the bonuses hanging in the air. However, the lack of progressive jackpot slots is worth remembering, which means that this is not the place to go for huge jackpots worth millions.
Is 21.com a scam?
The casino site in question is operated by BP Group Ltd, a gaming site registered in Malta. This backer company is a trusted player in the industry with 4 different gaming sites, the highly respected NeonVegas, Justspin, Nitro Casino, and of course the steakhouse itself, 21.com. The company states on their website that this particular brand is their flagship, and the one they invest the most in.
The MGA license (MGA/B2C/203/2011) held by 21.com Casino is never granted on flimsy grounds, so casino operators holding this license are always trustworthy operators. A gaming company the size of BP Group Ltd does not want to give a bad image in such a competitive industry, and therefore certainly does not take the slightest risk in terms of a sense of trustworthiness.
The player can safely make a deposit at 21.com and pull the lever of the slot machine. Winnings are recorded in the balance, which, if the player wishes, will be paid into the bank account within the payment period. Best of all, thanks to the Maltese license, there are no taxes to pay, making gambling easy and hassle-free.
Summary
This is a really solid basic provider by the standards of MGA-licensed casino sites. With a comprehensive range of games in the world of slots, Megaways, and the ever-growing live tables, every player will find their own thing on the 21.com platform.
The absolute strength of this casino operator, apart from the tax-free winnings, is the usability of the site. Smooth translation and customer service are the icing on the cake in addition to seamless operation.
Not to be forgotten is the free play money for first-time depositors, available on up to four first deposits. 21.com is not to be ignored for the bonuses and free spins alone. Great promotions and bonuses combined with great usability and visuals guarantee a great casino experience for everyone!
21.com Casino FAQ
Is 21.com Casino a reliable online casino?
The backing of a quality gaming site is a credit company called BP Group Ltd, an MGA-licensed operator in the industry. It is therefore an absolutely secure gaming site.
How do I open an account at 21.com Casino?
Opening an account with this casino site is as easy as pie. All you have to do is make your first deposit to the casino site using your online banking credentials and your account will automatically open.
Where can I read about 21.com Casino experiences?
The editorial team on our site has also collected player experiences of this casino operator to add to our own!
Does 21.com Casino offer bonuses and/or free spins?
Yes, it does, and it really does. The welcome package distributed by the casino operator includes a generous amount of free spins and bonus money!
How fast are deposits and withdrawals at 21.com Casino?
If you always want to withdraw money from your casino account quickly, this is a good choice for you. Withdrawals can be made here directly to your bank account in just under 15 minutes.
Is 21.com Casino a scam?
No, it is not a scam at all, and this is not even a suspicious casino operator in any way. It is safe to play here, rain or shine.
