Betchan – online & mobile casino with Bitcoins!
Betchan is a relatively young casino (founded in 2015) that nevertheless was quick to claim one of the top spots in players' hearts thanks to its winner-takes-all approach and user-friendly website. The casino is licensed in Curacao and operated by Direx N.V. With the huge choice of slots, blackjack, poker, roulette and instant games, it's very unlikely that you will ever find yourself wondering what to do. The casino runs on the SoftSwiss platform. The interface is available in Russian, English, and Swedish.
Registration is quick and does not have you filling out numerous fields from the get-go (when all you can think of is tapping that awesome choice of slots and making some profit). You are good to begin playing after providing basic information to register an account and verifying the registration. Inside the account, navigation is pretty easy and you are unlikely to need any help figuring it out. You can set gambling limits for yourself, as well as session limits, a cooling off period and a self-exclusion period.
At Betchan, there is a special section for uploading your documents (to speed up your first withdrawal and in case any questions arise). You might be required to provide proof of identity, such as your passport or some other official ID card, proof of address or proof of deposit. This information is sent through a secure channel and cannot be intercepted or used by third parties.
Betchan has a welcome package and a regular Monday reload bonus (can be claimed every Monday), plus occasional offers that feature match bonuses and a few dozen free spins on top.
The welcome package comprises the following:
- First deposit bonus of 100% up to €/$100 or 0.5 BTC plus 30 free spins.
- Second deposit bonus of 50% up to €/$100 or 0.5 BTC plus 30 free spins.
- Third deposit bonus of 50% up to €/$100 or 0.5 BTC plus 30 free spins.
- Fourth deposit bonus of 50% up to €/$100 or 0.5 BTC plus 30 free spins.
The reload bonus is a 50% match bonus up to €/$100 or 0.5 BTC plus 30 free spins.
The welcome package bonuses must be played 45 times through, the reload bonus is subject to a 40x wagering requirement.
The casino runs on the SoftSwiss platform with 1,500+ instant games and regular checks for security and fairness. The list of game providers is quite impressive and features your favorite industry giants as well as less famous but just as outstanding developers, including Netent, Microgaming, Amatic, Thunderkick, NextGen, Amaya and SoftSwiss.
You will be sure to find all the most exciting titles from the above-mentioned providers – including The Invisible Man, Kobushi, Jackpot Rango, Tomb Raider, Beverly Hills, Mega Moolah, and Motörhead. That's right, there is no Playtech orEverymatrix on the list, at least so far.
To deposit or withdraw funds, you need to fill out your profile information, such as your name, country of residence and phone number (not optional). For deposits and withdrawals, the minimum amount is €/$20, the maximum is €/$4,000. Weekly and monthly maximum limits also apply – weekly ones being €/$8,000 or 4 BTC, monthly – €/$20,000 or 8 BTC – pretty high and generous.
You can use Neteller, Ecopayz, credit card, Qiwi, wire transfer, Webmoney, Skrill and Cubits to deposit and withdraw, and for all of them there is no commission, which is real nice. The only exception here is depositing via Qiwi – 2.5% commission fee applies. BTC deposits and withdrawals are momentary – but they do need to come from and go to the same wallet.
The efficiency of customer support can only be determined when you have a real issue at hand that needs to be solved. Having contacted their customer support staff with an issue like that, we got help very quickly, and expectably, live chat was the best way to go. They do offer other methods of getting in touch – online form and e-mail, but if you need an answer or some action is taken sooner, you should use the chat. Seeing as you can send any files through it as well (via a simple drag-and-drop), this indeed seems like the best option.
There is no phone support, but these days many casinos, including quite large and well-established ones, do not seem to favor this method, so you could call it going with the trend. The support service is 24/7, so there is no risk of being stuck with your problem until morning if you are contacting them during irregular hours.
If you are interested in a fresh new casino that comes with a huge selection of games and is eager to listen to its players, then Betchan might be it. In addition to being one of the few reliable and secure casinos accepting Bitcoin, it can boast fast commission-free withdrawals and highly responsive customer support.