We have reviewed Rakoo Casino to provide players with an in-depth analysis of this online gambling platform. Our review process involves thorough evaluation based on various criteria such as the casino's history, licensing, website design, games and software, payment methods, customer support, and bonuses and promotions. Our aim is to provide an unbiased assessment and rating of Rakoo to help players make informed decisions.
Basic Information
Rakoo Casino was established in 2023 and is owned and operated by FairGame G.P. N.V. The casino is licensed by the Curacao gaming authorities with license number #365/JAZ. While the reputation of the Curacao license is not the best, it is still a common choice for casinos that accept cryptocurrencies. Rakoo Casino operates with off-the-shelf solutions and is part of a group of casinos under the same operator, including Betsomnia, Wizebets, FGFox, and OneDun. The availability of a VPN service is allowed for playing at Rakoo Casino.
Upon entering the Rakoo Casino website, players are greeted with a simple yet modern design. The logo and overall color scheme create a pleasant visual atmosphere. The website is user-friendly, with easy navigation and a clear layout. The main menu, side menus, and footer provide easy access to various sections of the site, including game categories, promotions, and live chat. The site works smoothly and quickly, ensuring a seamless user experience. The casino also offers a mobile-friendly version of the website, eliminating the need for a special app.
Registering at Rakoo Casino is a simple process. Players can click on the “Sign Up” button and fill in their email details and create a password. Additional personal information such as name, date of birth, and address is required in the next pop-up window. Verification of the profile can be done later if needed. The login and player account features are neatly organized, allowing players to easily access their account details, bonuses, and other relevant information.
Rakoo Casino Bonuses and Promotions
Rakoo Casino welcomes new players with an impressive First Deposit Bonus, which offers 100% up to $/€6,000 and 100 free spins. To claim this bonus, players need to deposit a minimum of $/€20. The free spins are allocated at a rate of 25 per day, with the first 25 added immediately. The remaining free spins become available once the player wagers their deposit at least once. The cash bonus and free spin winnings need to meet a 40x wagering requirement.
In addition to the welcome bonus, Rakoo Casino also offers a Friday Reload promotion. Every Friday, players can reload their accounts with a 50% bonus of up to $/€6,000. To qualify for this bonus, players need to make a minimum deposit of $/€40. The wagering requirement is 40x, and the cash-out limit is $/€100,000.
On Mondays, players can enjoy the Monday Free Spins promotion. By making a deposit of $/€20 or more, players can receive up to 100 free spins on selected games. The number of free spins awarded depends on the deposit amount. The wagering requirement for this bonus is also 40x, and no cash-out limit is specified.
Rakoo Casino also has a cashback promotion available every Tuesday. Players who have made at least one deposit and lost more than $/€30 between Tuesday and Monday are eligible for the cashback. The cashback amount is 15% of the total losses, with a maximum cash-out limit of $/€10,000. The wagering requirement for the cashback bonus is only three times. It's important to note that not all withdrawals during the period will count towards the cashback.
In addition, Rakoo Casino offers a loyalty program with six levels: Newcomer, Gambler, Game Master, High Roller, Hero, and Legend. Players can earn points by making real money wagers on games and progress through the ranks. Each level comes with its own set of benefits, including special rewards and priority banking services.
Rakoo Casino Games and Software
Rakoo Casino offers a vast collection of games from over 70 gaming providers. Some of the well-known software partners include NetEnt, Play'n GO, Pragmatic Play, Evolution Gaming, and Yggdrasil Gaming. These partnerships ensure that players have access to high-quality and exciting games. The casino currently boasts a library of over 8,000 games, with new titles added regularly to keep players entertained.
The game offerings at Rakoo Casino are diverse and cater to a wide range of preferences. Players can enjoy popular categories such as slots, roulette, blackjack, video poker, baccarat, jackpots, and live dealer games. The slots category is particularly extensive, with various themes, features, and gameplay styles to choose from. Some popular slots at Rakoo Casino include Book of Gold, Buffalo King Megaways, Great Rhino, Lucky Oak, and Sakura Fruits. These games offer unique features, immersive settings, and the chance to win big.
To make it easier for players to find their favorite games, Rakoo Casino provides several options for searching and sorting. You can use the search bar to look for specific titles or narrow down your search by selecting specific providers. The casino also categorizes games into sections like Slots, Top, New, Megaways, Live, Fruits, and Bonus Buy, making it convenient to explore different genres and themes.
One notable feature of Rakoo Casino is the availability of a demo version for most games. This means that players can try out the games for free before wagering real money. The demo version is a great opportunity to familiarize yourself with the gameplay, features, and rules of the game. It also allows you to develop and test your winning strategy without any financial risk.
Rakoo Casino Payment Options
Rakoo Casino offers a seamless and secure payment experience. With a variety of payment options available, players can easily deposit and withdraw funds from their casino accounts. The casino accepts multiple currencies, including EUR, USD, AUD, CAD, PLN, BRL, and NOK. Additionally, Rakoo Casino allows players to make deposits and withdrawals using cryptocurrencies such as Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, and Ripple.
The payment options at Rakoo Casino include popular methods such as MasterCard, Visa, Skrill, Neteller, AstroPay Card, Bank Wire Transfer, and more. The casino aims to provide fast and hassle-free transactions, and most deposits are processed instantly. Withdrawal times may vary depending on the selected payment method. E-wallets and crypto withdrawals are typically processed within 24 hours, while other methods may take longer.
Rakoo Casino has set certain limits for deposits and withdrawals. The minimum deposit amount is $/€20, and there is no upper limit for crypto deposits. The withdrawal limits start from $/€30 per transaction and are capped at $/€50,000 per day, $/€100,000 per week, and $/€300,000 per month. It's important to note that VIP players may enjoy faster withdrawals and higher limits.
To ensure the security and integrity of its platform, Rakoo Casino may require players to verify their accounts. This process is part of the Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures. Typically, players need to provide identification documents such as a passport or ID card, proof of address, and a copy of the payment method used. The verification process usually takes a few business days. Then, once it is completed, players can enjoy a seamless withdrawal experience.
Rakoo Casino Support Team
Rakoo Casino offers customer support options to assist players with any issues or inquiries they may have. The two main options for contacting casino support are through live chat and email.
To access live chat, simply click on the Live Chat tab in the sliding menu on the left side of the website. This feature is available on every page, making it easily accessible whenever assistance is needed. During our testing, we found that the live chat feature connected us to a customer service agent immediately, without any queueing time. The agent we interacted with was friendly and professional, providing adequate and comprehensive answers to our questions.
For those who prefer email communication, the casino can be reached at [email protected]. While this method may not be as immediate as live chat, emails are typically responded to within a reasonable timeframe.
The casino representatives we interacted with demonstrated competence, knowledge, and a high level of professionalism. Their speed of action was impressive, with no significant delays in responding to our queries. The support team can communicate in English and German, accommodating players who speak these languages.
In terms of responsible gaming tools, Rakoo Casino offers self-exclusion, a cool-off period, playing time limits, and maximum loss limits as part of their commitment to promoting responsible gambling. These tools allow players to set limits or take breaks from their gambling activities to maintain control and prevent excessive gambling.
The casino's website also features an FAQ section, covering various topics such as registration, banking, games, and more. This section provides valuable information and can serve as a helpful resource for players seeking answers to common questions. Overall, Rakoo Casino demonstrates a strong commitment to customer support and responsible gaming.
Summary and Final Thoughts
In summary, Rakoo Casino is a reputable online casino owned and operated by FairGame GP NV. While the casino holds a Curacao license, it is worth noting that this is a common choice for operators accepting cryptocurrencies.
The website features a user-friendly interface and offers a vast collection of over 8,000 games from more than 70 top-notch providers. The inclusion of crypto payments, fast withdrawals, and high withdrawal limits make Rakoo Casino an attractive option for players looking for convenience and flexibility.
Customer support at Rakoo Casino is readily available through live chat and email. The casino representatives we interacted with demonstrated competence, knowledge, and professionalism, providing prompt and helpful assistance.
Rakoo Casino offers various responsible gaming tools, including self-exclusion, cool-off periods, and playing time and loss limits, emphasizing their commitment to promoting responsible gambling.
The casino's generous welcome bonus and daily promotions, along with its loyalty scheme and network tournaments, provide players with ample opportunities for rewards and entertainment.
However, it is worth noting that Rakoo Casino does not offer sports betting, and players from the United States are not accepted. Additionally, some players may find the sticky bonuses and wagering conditions less appealing.
Final Verdict
Considering all aspects, Rakoo Casino stands out for its extensive game collection, crypto payments, and generous bonuses and promotions. With reliable customer support and a commitment to responsible gaming, it is a recommended choice for players seeking a diverse and enjoyable online casino experience.
Pros:
- Vast game collection from top providers
- Crypto payments and fast withdrawals
- Generous welcome bonus and daily promotions
- Reliable customer support
- Commitment to responsible gaming
Cons:
- No sports betting available
- Not available to players from the United States
- Sticky bonuses and wagering conditions
Final Assessment:
We recommend Rakoo Casino as a reputable and enjoyable online casino with a diverse range of games, convenient payment options, and generous bonuses. Its commitment to responsible gaming and reliable customer support further enhances its appeal. With its user-friendly interface and vast game collection, Rakoo Casino stands out as an excellent choice for players seeking an immersive and rewarding online gambling experience.
